Frequently Asked Questions
Everything you need to know about placing orders, delivery timelines, payment methods, and bespoke floral care.
How does same-day delivery work in Pakistan? ▾
Same-day delivery is active across Lahore, Karachi, Islamabad, and Rawalpindi for orders placed before 5:00 PM (PKT). Our florists arrange your blooms fresh upon receipt of your order and dispatch them via climate-controlled courier.
What time does the Midnight Surprise delivery arrive? ▾
Our Midnight Surprise window runs between 11:30 PM and 12:30 AM. Couriers coordinate discreetly to ensure arrival precisely as the special date commences.
Can I order from the UK, USA, UAE, or Canada for someone in Pakistan? ▾
Yes! We cater extensively to overseas Pakistanis. You can checkout directly on florahaus.pk using any international Visa or MasterCard. We provide photo verification upon delivery upon request.
Is a greeting card included with my flowers or gift hamper? ▾
Yes, every arrangement includes a complimentary handwritten greeting card. You can write your custom message up to 250 characters during checkout, and our calligraphy team transcribes it on premium embossed stationery.
How do I care for my fresh cut flower bouquet? ▾
Trim stem ends at a 45-degree angle under running water, place in clean vase water with flower food, and keep away from direct sunlight or AC draft. Change the vase water every 48 hours to extend freshness.
How can I book Event Decoration or Wedding Car styling? ▾
Visit our Event Styling page or submit our consultation form. You can also chat directly with our lead styling desk on WhatsApp for immediate date checks and custom moodboard pricing.
Have a unique request or inquiry?
Our dedicated floral concierge is available 7 days a week to assist you with order customization.
Contact Concierge Desk